OUR COMMITMENTS

2) The choice of your payment method

Choose your method of payment :

Bank card : Debit, Visa, Mastercard

Pixmania-Pro. com has chosen the biggest partners to guarantee the security of your payment, as well as a secure, encrypted connection. At the moment of your payment, the symbol or will indicate to you that you are on a secure connection.

By bank transfer

The client must state on the bank transfer, their customer number and order number. Transfer charges are to be paid by the client. The equipment ordered is sent after receipt of the transfer by Pixmania-pro. Our banking information : Account holder : FOTOVISTA Bank : Société Générale Paris Seine-Amont International identification (IBAN) : FR76 30003 03350 00020051821 02 International identification for the bank (BIC) : SOGEFRPP

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3) Secured transactions

Insure yourself thanks to our After Sales Service and our manufacturer's guarantees from 2 to 10 years

We would like to inform you that all of our digital cameras and our camcorders are under warranty for two years as of the delivery date of the product sold. For the first year, your product benefits from the manufacturer's warranty for component failure and workmanship. To use it, all you have to do is contact the brand's After Sales Service and retain your invoice as it provides proof of warranty. For the second year, Pixmania-Pro is committed to recovering your product and will handle repairs with the manufacturer.

For the latter, all you have to do is contact us : see our contact page and you can return the product to: see our thread After Sales Service PIXmania-PRO

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4) Services dedicated to sales professionals

Contact your representative at any time
Pixmania-pro.com's Customer Service Department is at your disposal, see our contact page. Pixmania-pro's representative's have a real expertise on the whole range of products available in our catalogue. Also, their understanding of the business world will allow them to help you to best determine your needs.

Establish your quotation online to protect yourself from price increases for 8 days

You can create your quotation directly on the website by saving your quotation on the summary page of your basket. You can contact your representative, see our contact page so that they can assist you in emitting your quotation.

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5) An excellent logistics system in place

Take advantage of Express delivery adapted to the needs of retail professionals.

You order will be delivered to your company in 24-48 hours as of submitting your order.

Express delivery

This option will allow you to receive your package in 24 hours thanks to UPS. All orders submitted before 1 p.m will be handled in the day if the product is indicated as available on the website. The package will be then transferred to UPS and will be delivered to your company in less than 24 hours. In the event that no one is available when delivery is made, directions will be left where you will be able to collect your package during 15 days. Shipping fees for express are based on the weight of the selected product.

Standard delivery

This option will allow you to receive your order within 3-4 days. All orders submitted before 2 pm will be handled in the day, if the product is indicated as available on the website. Standard delivery is possible up to 30 kg.Delivery fees vary according the selected product and the weight of the package.

Pixmania-Pro reserves the right to contact you to modify fees and delivery modes.

The delivery deadlines mentioned above apply from Monday to Friday.

Dachser, our specialist transporter, will deliver your large products. They will contact you within 48 hours of Pixmania dispatching your order to them to arrange a suitable time and date (between Monday and Friday). Delivery usually takes 6-7 working days following the confirmation of your order. Delivery may take longer for areas that are not easily accessible.

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6) Efficiency in online ordering

Order your products in 5 clicks !

Simple and quick, Pixmania-pro.com allows you to order your products in 5 clicks!

- Select your product
- Add to your basket
- Choose your method of delivery
- Choose your method of payment ... and you're off !

An efficient tracking system for your orders on My Office.

Pixmania-Pro.com offers you some multimedia tools enabling you to track and check on your order. With just a click, you will be able to check all the past orders, print an invoice or check the status of your order...

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